Privacy Policy & Communication Consent

Effective Date: January 1, 2025
Company Name: MPS Solution AI
Contact Email: info@mpssolution.ai
Location: Edmonton, Canada

1. Introduction

At MPS Solution AI, we are committed to protecting the privacy of our users and clients. This Privacy Policy outlines how we collect, use, store, and protect your information. We operate in compliance with A2P 10DLC regulations and ensure transparency in all our communications.

We also operate as a marketing and communication agency on behalf of other businesses. When you submit your information via our lead forms, you acknowledge and authorize MPS Solution AI to contact you directly or on behalf of one of our client companies.

2. Information We Collect

We collect personal information that you voluntarily provide to us through forms on our website, landing pages, advertisements, or social media platforms. This may include:

• Full name

• Phone number

• Email address

• Location and preferences

• Business details (if applicable)

• Any additional information you provide in open text fields

3. How We Use Your Information

Your information may be used in the following ways:

• To follow up with you regarding services or offers you expressed interest in.

• To send SMS, email, or phone communications about relevant promotions.

• To connect you with third-party service providers, only when applicable.

• To provide customer service, scheduling, or further details as requested.

• For internal record-keeping and compliance purposes.

Note: All communications are initiated only after you opt-in by submitting a form, and all follow-ups strictly comply with A2P 10DLC guidelines.

4. Third-Party Access & Representation

MPS Solution AI also acts as a marketing and communication agency for several independent businesses. By submitting your information, you consent to:

• MPS Solution AI contacting you on behalf of our partnered companies or clients.

• Your information being securely shared with said companies solely for the purpose of providing the services you inquired about.

• Our team representing these businesses during communication, consultation, and follow-up processes.

At no point do we sell your information or use it for unrelated advertising purposes.

5. Consent to Receive Messages

By providing your phone number and/or email, you agree to receive:

• Automated and/or manual SMS messages

• Phone calls (including pre-recorded or voice AI)

• Marketing emails

You may opt-out at any time by replying “STOP” to SMS messages or unsubscribing from emails.

6. Data Storage & Protection

We follow industry-standard security practices to protect your data from unauthorized access, disclosure, or misuse. Your data is stored within secure CRM platforms and only accessible by authorized team members.

7. Your Rights

You have the right to:

• Request access to the information we have stored about you.

• Request correction or deletion of your information.

• Withdraw consent at any time.

To do so, please email us at info@mpssolution.ai.

8. Policy Updates

This policy may be updated periodically. The latest version will always be available upon request or through our website.

9. Contact Us

If you have questions, concerns, or wish to withdraw consent, please contact:

📧 info@mpssolution.ai
📍 Edmonton, Canada